Maximize Your Opportunities With A Virtual Receptionist - We Never Miss A Call!
One Missed Call Can Mean A Lost Client. With Starry Solutions, You'll Always Be The First One They Reach.
Focus on what drives you
Forget the stress of unanswered calls. Our receptionists undergo extensive training specific to your business, freeing you to be in the field, at meeting, or anywhere else.
Make every call count
In today's environment, missing a single call could mean losing a customer. Our dedicated team goes the extra mile with every call, building trust with your customers and reflecting the very essence of your brand.
Grow Without Growing Pains
Scale your business without losing the personalized touch that got you here. Our collaborative process puts your goals at the forefront and uses tailored strategies for unmatched results.
Success Stories
"I began using Starry Solutions two months ago and almost immediately began converting more inquiry calls to clients. Having a live professional answer my business phone who is knowledgeable about my services has enabled me to expand my practice to a new level. My bookkeeper recently commented on the increase she noticed in my counseling sessions and revenue, and I give Starry Solutions full credit for this growth. I highly recommend their services to small business owners."
Wendy, Owner | Grief Guide Consulting
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What Sets Us Apart
Experience Consistent Support
We believe in the power of personal connection. We assign your calls to the same small team of receptionists, fostering a deeper understanding of your clients' needs and strengthening client loyalty.
Your Business, Your Voice
More than just receptionists, we're an extension of your team. We adapt to match your unique voice and values, producing authentic interactions that resonate with your clients.
Outsmart the Competition
Track leads by source, analyze call lengths, and identify booking bottlenecks for actionable insights. We partner with you to uncover trends, and ensure call volume translates directly to business growth.
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Your Customers Are Calling, Are You Answering?
75%
New consumers who do not have a specific company in mind when searching online.1
62%
Call during their purchasing journey.1
80%
Will NOT leave a voicemail if someone is unable to take their call.2
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With Starry Solutions, show customers you're always there when they need you.
Our Partners
Our Commitments
Our Services
Our personalized call solutions capture new leads and nurture existing relationships – so you can scale without sacrificing your clients' trust.
Click each of our service solutions to learn more
Call Answering
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Our dedicated receptionists are always available, ensuring every call is answered promptly and professionally.
We tailor greetings, answer FAQs with confidence, and become a trusted extension of your brand.
Our team digs deep into your business to answer inquiries like YOU would in the field.
Build rapport with callers, turning curiosity into booked appointments.
Solicitor Call Screening
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Save time and minimize disruptions with solicitor call screening.
We act as a protective shield for your business, filtering out unnecessary calls, and saving you time and resources.
Warm Call Transfers
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Connecting with your clients has never been smoother.
Whether it's a warm lead, follow-up call, or a need for expert assistance, we make sure your clients are connected to the right person or department within your organization.
Appointment Booking & Reminders
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Streamline your scheduling process with our efficient appointment booking and reminder system.
Whether it's confirming existing appointments or scheduling new ones, we handle the details, allowing you to focus on your core business activities.
Message Taking
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Ensure important messages reach you right away.
Our receptionists are meticulous in capturing details accurately, keeping you informed and in control.
Detailed Call Summaries
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Stay informed with clear summaries of every call, delivered straight to your inbox, making it easy to prioritize follow-ups and keeping you in the loop even when you're busy.
Track Caller Data
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Track leads by source, analyze call lengths, and identify booking bottlenecks for actionable insights.
We partner with you to uncover trends, and ensure call volume translates directly to business growth.
Ready to Grow? It's This Easy
Begin With The Registration Form
Provide your basic business details and schedule an onboarding meeting – we'll be in touch within 24 hours to confirm your introductory consultation.
Onboarding & Alignment Session
This is where we dive deeper! Whether by phone or video call*, we'll discuss your brand voice, common client questions, scheduling preferences, and any unique call handling requests. The better we know you, the better we represent you.
Enable Call Forwarding To Our Team
With a clear picture of your needs, we'll provide easy-to-follow instructions for forwarding your calls to a unique number with us. Whether it's your existing business line or a new number, we take the complexity out of this technical step.
Grow Your Business, Uninterrupted
Focus on growing your business, knowing each call is answered by a receptionist dedicated to providing a customer experience that reflects your brand values. Receive detailed call summaries to stay in the loop without feeling chained to the phone.
*If you are unable to schedule a phone or video call, you can request our onboarding questionnaire on your registration form.
Have more questions about call forwarding or the set up process? View our FAQ or contact us directly.
We're your partner in success, providing peace of mind and allowing you to focus on what you do best.
Plans & Pricing
Find the Perfect Fit for Your Business
Billed Monthly
Billed Quarterly (10% Discount)
Launch
$125 /month
50 Minutes Included
Approximately 20 calls*
$2.14 Per Additional Minute
Professional Phone Coverage
Personalized Call Handling
Industry Trained Receptionists
Standard Call Data Reporting
All Other Services Included
Accelerate
$215 /month
100 Minutes Included
Approximately 40 calls*
$2.04 Per Additional Minute
Professional Phone Coverage
Personalized Call Handling
Industry Trained Receptionists
Standard Call Data Reporting
All Other Services Included
Scale
$410 /month
Most Popular
200 Minutes Included
Approximately 80 calls*
$1.94 Per Additional Minute
Professional Phone Coverage
Personalized Call Handling
Industry Trained Receptionists
Advanced Call Data Reporting
All Other Services Included
Venture
$740 /month
400 Minutes Included
Approximately 160 calls*
$1.74 Per Additional Minute
Professional Phone Coverage
Personalized Call Handling
Industry Trained Receptionists
Advanced Call Data Reporting
All Other Services Included
Launch
$113 /month
50 Minutes Included
Approximately 20 calls*
$2.14 Per Additional Minute
Professional Phone Coverage
Personalized Call Handling
Industry Trained Receptionists
Standard Call Data Reporting
All Other Services Included
Accelerate
$194 /month
100 Minutes Included
Approximately 40 calls*
$2.04 Per Additional Minute
Professional Phone Coverage
Personalized Call Handling
Industry Trained Receptionists
Standard Call Data Reporting
All Other Services Included
Scale
$369 /month
Most Popular
200 Minutes Included
Approximately 80 calls*
$1.94 Per Additional Minute
Professional Phone Coverage
Personalized Call Handling
Industry Trained Receptionists
Advanced Call Data Reporting
All Other Services Included
Venture
$667 /month
400 Minutes Included
Approximately 160 calls*
$1.74 Per Additional Minute
Professional Phone Coverage
Personalized Call Handling
Industry Trained Receptionists
Advanced Call Data Reporting
All Other Services Included
21-Day Satisfaction Guarantee
We're confident you'll see the value in partnering with Starry Solutions. If not completely satisfied within 21 days, get a full refund.
Custom Plans for Unique Needs
Don't see a plan that's a perfect fit? Contact our team to discuss custom packages and plans tailored to your specific requirements.
Easy, Secure Billing with Stripe
Enjoy the convenience and peace of mind that comes with Stripe's trusted payment processing. Accepts all major credit cards.
Honest Pricing, Flexible Billing
At Starry Solutions, we believe in transparency. Our pricing is straightforward, with no hidden fees or surprises. Minutes are calculated in 30-second increments for maximum call time efficiency.
*Approximate number of calls is based on an average call length of 90 seconds.
About Us
Our Story
Starry Solutions was founded with the idea that nothing in the virtual reception landscape offered a truly unique experience for each small business, which meant settling for the same exact service as everyone else. We designed Starry Solutions to leverage modern technology and the best of customer service practices, allowing owners to focus on driving their business forward, with the peace of mind that their customers are treated exactly the way they intended. Of all business support services, customer service has one of the clearest relationships to revenue ROI because it builds genuine connections into every interaction.
Mission Statement
Empower businesses with flawless communication, leave a lasting positive impression on every interaction, and be the catalyst for our clients' success.
Vision Statement
By empowering businesses with our exceptional virtual receptionist services, we envision a landscape where lasting connections flourish, growth is inevitable, and success is defined by the strength of meaningful relationships forged through our commitment to excellence.
Core Values
Client Champions
We obsess over our clients' success, anticipating their needs identified through personalized attention, and exceeding expectations.
Transparency with integrity
We are open and honest with our practices while safeguarding client information with the utmost security and discretion.
Curiosity is key
We embrace a culture of continuous learning and have an insatiable desire to seek new knowledge.
Future-focused
We continuously adapt and improve based on learning and feedback, staying ahead of industry trends and technology to better serve our clients.
Partners in progress
We are driven by seeing our clients achieve their full potential. We celebrate their achievements and work tirelessly to fuel their growth.
Reliability you can count on
We deliver dependable service, providing a rock-solid foundation for our clients' success. We show up every day, committed to our clients and our promises.
Got Questions? Get Answers.
Why Choose A Virtual Receptionist Over Traditional Solutions?
Professionalism Without the Payroll
Hiring and maintaining in-house employees is time-consuming and expensive, involving salaries, benefits, and office space. We provide the expertise of a dedicated virtual receptionist without the associated overhead costs.
Personalization Beyond Standard Scripts
Unlike traditional call centers that often follow standardized scripts, we deliver personalized service. Each interaction is tailored to your business, ensuring a human touch and a genuine connection with your clients.
The Power of Specialization
While virtual assistants are generalists, our focus is solely on providing exceptional phone support. From appointment booking to detailed message taking, we streamline your communications for maximum efficiency.
Frequently Asked Questions
Click on any of our questions to see the answer.
How do you ensure your receptionists provide accurate information about my business?
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We combine dedicated teams with cutting-edge technology to ensure every call reflects a deep understanding of your business. Here's how:
Dedicated Teams: Each receptionist works with a select group of clients, allowing them to gain a deep familiarity with your services, common customer inquiries, and unique brand voice.
Smart Technology: Our advanced software supports our team by analyzing customer questions in real-time and suggesting relevant answers and information, ensuring quick and accurate responses.
Collaborative Partnership: We view onboarding as just the beginning. Through ongoing communication and updates, we keep our knowledge of your business fresh and evolving.
How do you total up the minutes?
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At Starry Solutions, call time is tracked in 30-second increments. Minutes are tracked from the moment the call connects until it ends. We use advanced call logging software to provide you with detailed, transparent reports so you always understand your usage.
How many minutes do I need?
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How many minutes you'll need depends on your specific business. However, we've found that most calls last an average of 1.5-5 minutes in length, depending on the industry. We recommend starting with the package that seems like the best fit based on your current call volume and goals. Then, since there are no contracts, you have the flexibility to upgrade or downgrade at any time as needed.
Do robocalls and solicitor calls count towards my total minutes?
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No, robocalls and solicitor calls do not count towards your total minutes. Our advanced screening technology identifies and blocks these nuisance calls.
Do you record my calls?
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No, we prioritize an authentic caller experience without the impersonal feel of 'this call may be recorded' announcements, as is required by law in California. Our goal is to be a seamless extension of your in-house team. However, if recording is essential for your business needs, we can discuss a customized solution.
Do my package minutes roll over?
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No, minutes do not roll over. For clients with fluctuating needs, our add-on minutes offer a cost-effective solution for occasional spikes in call volume.
Can I forward calls to you part of the time?
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Yes, you have complete control over when calls are forwarded to us. Whether you need coverage during specific hours, for overflow situations, or on an as-needed basis, we adapt to your schedule.
Can you schedule appointments for me?
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Yes! We can integrate with most major calendar platforms, including Google Calendar, iCalendar, and others. This allows for seamless appointment scheduling directly within your preferred system.
What will my messages look like and what information is provided?
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We'll work with you to determine the exact message format and level of detail that best suits your workflow. Need a quick text notification for hot leads, and in-depth summaries for others? We can accommodate that!
How long does it take to get my service started?
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We pride ourselves on a quick and efficient setup process. In most cases, you can be up and running with Starry Solutions within a few business days. Our onboarding team will guide you through each step, ensuring a seamless transition.
Have more questions?
Contact our team, and we'll be happy to assist you!